Malachite Training provides you with the tools to train your employees, offering generic and customised training DVD’s for the Hospitality Industry. Our vision is to improve service delivery through building employee confidence and knowledge, leading to satisfied customers returning to your establishment. The visual material will assist employees to understand the requirements and importance of their jobs.
Training needs and methods have changed over time and the increased use of audio visual training as opposed to traditional “manual” based training has proven to be highly successful with better results.
Malachite’s Training DVD’s are a skills-based training tool — focusing on the “HOW TO” and focuses training using sight and sound. An added benefit of this method of training is that it takes into account the poor literacy levels that often are overlooked in traditional training. This is of particular relevance in the rural areas where literacy continues to be a challenge that is faced in our industry.
The training material is produced in South Africa and aimed for the local market making it more relevant and easier to relate to by the trainee. Content is presented in English, Afrikaans and Zulu.
Three Training Products are currently on offer:
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